Questions & Answers

Heart Identity is a Christ-centered place created to help you strengthen your faith, remember your divine identity, and use your God-given gifts to create a meaningful life. Through art, creative resources, books, and faith-centered tools, we hope to inspire greater faith, hope, creativity, and purpose.

Heart Identity is an independent business and is not affiliated with or endorsed by The Church of Jesus Christ of Latter-day Saints. We are members of the Church, and our faith in Jesus Christ is at the heart of who we are and much of what we create.

You are purchasing a high-resolution digital artwork file and a personal-use license for the selected print-size category. No physical artwork or print will be shipped to you.

Yes. You may make unlimited physical prints within your purchased size category for use by your own household.

You may print your artwork at home, through a local print shop, or through an online printing service. Our Printing Information page includes additional tips to help you get beautiful results.

Yes. You may make physical prints or canvases permitted by your purchased license and give those physical items to family members or friends as gifts. Please do not give, email, text, upload, or otherwise transfer the original digital artwork file.

Doodle Draws are fun, screen-free brain-building drawing exercises designed to engage the brain through observation, visual memory, focus, planning, hand-eye coordination, and fine-motor skills. Through Transfer (drawing what you see) and Retrieval (drawing what you remember), Doodle Draws provide purposeful drawing practice while encouraging creativity and helping learners strengthen the connection between what they see, remember, and draw.

No. Doodle Draws are digital PDF products that you download and print yourself.

Start with the level that feels comfortable for you or your learner. Our sets progress from Basic through Advanced, allowing you to begin simply and move toward more challenging drawing exercises.

Yes, with the appropriate license. We offer Individual & Household, Single Instructor / Practitioner, and School / Organization licenses.

• Individual & Household: one individual or household. It does not cover a classroom, teacher, homeschool co-op, school, church group, business, therapy practice, senior center, or other organization.
• Single Instructor / Practitioner: one instructor or practitioner and the students or clients that person personally teaches or works with. The license follows the individual instructor/practitioner.
• School / Organization: multiple instructors within one licensed school or organization.

The master PDF may not be distributed beyond the applicable license.

The Miracle of Jesus is a physical, full-color children’s book available through Amazon in both English and Spanish. The purchase buttons on our website will take you directly to the appropriate Amazon listing.

Creating Your Life Story: Keeping Personal and Family Records is an 18-page digital guide designed to help you preserve your personal and family history, meaningful experiences, memories, and legacy.

Yes! Our free resources are our gift to you. You can view and download them directly from the website without making a purchase or providing an email address.

After completing your purchase, you’ll be given access to your digital product through the secure download process on our website. Your purchased products can also be accessed through your account where applicable.

Heart Identity does not currently intend for purchased downloads to expire. We still recommend downloading and safely saving your files. If you lose a purchased file, use your available order/account access or contact us and we will make reasonable efforts to verify the purchase and restore access when possible.

Please contact us within 14 days of purchase if you received the wrong file, the file is corrupted or will not open, you accidentally purchased the exact same product twice, or you believe Heart Identity made an error with your order. We’ll make reasonable efforts to resolve legitimate technical or order problems.

Because digital files cannot meaningfully be returned once delivered or accessed, digital purchases are generally final and non-refundable once delivered or accessed, subject to the qualifying file/order problems described above.

Most products purchased directly through Heart Identity are digital and are not physically shipped. The Miracle of Jesus is a physical book purchased through Amazon, so Amazon handles payment, shipping, delivery, returns, and related customer service.

Please do not share or redistribute the original digital files except where a specific license expressly permits a particular use. If someone you know would enjoy a Heart Identity resource, please send them to our website so they can receive or purchase their own copy.

Not unless the applicable product specifically includes commercial-use rights or you have received separate written permission from Heart Identity, LLC.